How can Internet of Things (IoT) and Analytics creating compelling digital customer experiences and customer journeys while increasing business agility?
With 86% of customers willing to pay more for a great customer experience, and 89% to switch brands due a poor one. Internet of Things (IoT) driven Digital Experiences offer a pathway to business performance .
Accredent's IoT Strategy and Connected Customer Journeys(tm) frameworks are proven approaches to strategy, monetization, innovation and transformation for powerful connected data-driven offerings that can increase market share, customer satisfaction and profitability.
|Accredent's "IoT Connected Customer Journeys" at Innovation Conference|
Physical Space Customer Experience
Beacon, RF sensors and digital displays' ability to generate new business from passersby and loyalty scheme incentives, to turn physical spaces into subtle and overt two way conversations, to eliminate pain points and process bottlenecks, and to deliver richer customer experiences and associated brand value have driven rapid adoption.
Product Customer Experience
Integrated On-line, App, Physical Space and Product Customer Experience
In 2018, 67% of organizations plan Internet of Things (IoT) initiatives. Just 1.5% of executives have a clear vision of what IoT will do for them.
Accredent IoT Strategy and Connected Customer Journeys
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Learn More: Creating Business Value With Internet of Things and Analytics.
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